Ordering from your local butcher

Welcome! Special-T Meat lets you browse the meat counter and request a pickup order right from your phone. It's simple, there's no card to enter up front, and a real butcher — the Head Butcher — looks at every order before it's confirmed. Here's exactly what to expect.

Browsing the counter

Open the shop and you'll see what's on offer today — cuts, prices, and how each one is sold.

• Some items are priced per pound (like a ribeye you'll have cut and weighed).
• Some are priced each (like a single item or a set portion).

A few things you might notice:

• "Out of Stock" — the item is on the menu but the butcher is sold out or not cutting it right now. You can still see it, but you can't add it to an order until it's back. Check again later; it usually returns within a day or two.
• "Out of season" — a seasonal cut (think venison or a holiday special) that's only available certain times of year. Same idea: visible, but not orderable until it's back in season.

If a cut you want is greyed out, nothing's wrong — the butcher just hasn't got it today.

Sending a pickup order

Everything here is pickup only — you collect your order in person at the shop. There's no delivery and no shipping.

To order:

1. Add the cuts you'd like to your order.
2. Choose a pickup day and time window that works for you.
3. Add your name and a contact number so the shop can reach you.
4. Send it off.

That's it — no payment needed yet. You'll get an order reference that looks like BTC-04827193. Keep it handy; that's how you and the butcher will refer to your order.

The most important thing to know: your order is a request

When you hit send, your order isn't locked in yet. It goes to the Head Butcher as a request, pending their review — think of it like calling ahead to ask "can you have this ready for me?" rather than a guaranteed, paid-for purchase.

Here's what can happen next:

• The butcher accepts it. Great — your order is confirmed and they'll start getting it ready for your pickup window.
• The butcher suggests a small change. Sometimes a cut comes out a little heavier or lighter than expected, or a price needs a tweak. The butcher can send you a proposed adjustment — a small change to a weight, a quantity, or a price. You'll be able to accept or decline it through a link tied to your order. Nothing changes unless you say yes. If you don't respond within about a day, the proposal expires and the order is closed (declined) — so if you still want it, just reply to the proposal in time, or place a fresh order.
• The butcher can't fill it. Occasionally they'll have to decline an order — maybe they sold out of that cut after you ordered, or they can't make your pickup window. If that happens, the order is closed and you're free to try again with something else.

Because every order is reviewed by a person, please don't treat it as guaranteed until the butcher confirms it. This is what makes sure you get exactly the cut and weight you want, from someone who actually checked.

Following your order

Your order moves through a few simple stages, and the shop updates them as they go:

• Pending Review — the Head Butcher hasn't looked at it yet.
• Accepted — confirmed; they'll prepare it.
• In Progress — they're cutting and packing it now.
• Ready — it's wrapped and waiting for you at the counter.
• Picked Up — you've collected it. All done!

If an order can't be filled, you'll see it marked Declined instead.

Picking up and paying

When your order is Ready, head to the shop during your chosen window and give your name or your order reference (BTC-04827193).

You pay at pickup, in person — there's no online payment and no card saved in advance. You pay only for what you actually collect, after any adjustments you agreed to. So if a cut weighed a touch more or less, the final price reflects exactly what you're taking home. Your order is marked paid at the counter, and that's the last step before it's marked Picked Up.

That's the whole flow: browse, request, get confirmed, collect, and pay at the counter.

Quick answers

Do I pay when I order? No. You pay in person when you pick up. Sending an order costs nothing and commits you to nothing until the butcher confirms.

Is my order guaranteed once I send it? Not until the butcher accepts it. Your order is a request a real person reviews — they'll accept it, suggest a small change for you to approve, or let you know if they can't fill it.

An item I want says "Out of Stock." What now? The butcher is just sold out of it for the moment. It stays on the menu and becomes orderable again as soon as they restock — usually within a day or two.

Can I get it delivered? Not right now — all orders are pickup at the shop.

The butcher sent me a "proposed adjustment." What is that? It's a small suggested change to your order — a weight, a quantity, or a price. You decide: accept it and your order updates, or decline it and it stays as you sent it. Nothing changes without your okay.

What if I miss my pickup window? Just contact the shop — they'll do their best to sort out a new time.

Is my phone number shared around? No. The shop uses it only to reach you about your order. It isn't shared with the assistant tools the butcher uses behind the counter.

Thanks for supporting your local butcher — enjoy your order!